$199.95 USD
We want you to be happy with your purchase. If something isn't quite right, we're here to help.
To start a return or exchange, please complete the return request form on this page. Once submitted, our team will respond within one (1) business day with the next steps.
Please include your Golf Vault order number so we can assist you as quickly as possible.
Eligible for return within 30 days of delivery if unused and in original condition with all original packaging, accessories, manuals, and included items.
Eligible for return within 7 days of delivery for exchange or store credit only.
Eligible for return within 7 days of delivery for exchange or store credit only.
Items must be returned in the same condition in which they were received. Returns showing damage, missing components, or excessive wear may be subject to a reduction in store credit or may be refused.
Build Your Own and custom-built products may be returned within 7 days of delivery for exchange or store credit only, provided they remain in new, unused condition.
Order cancellations are subject to a 2.5% cancellation fee to cover non-refundable payment processing costs.
If you are exchanging an item, we will provide a prepaid return shipping label for eligible exchanges within the contiguous United States (excluding remote locations, Alaska, Hawaii, U.S. territories, and international destinations).
If you are requesting a refund without an exchange, return shipping charges (starting at $15 USD) will be deducted from your refund unless the return is the result of our error or a defective product.
Refunds are issued to the original method of payment after the returned item has been received, inspected, and approved.
Please allow 5–10 business days for your financial institution to process and post the refund after it has been issued.
Original shipping charges are non-refundable unless the return is due to our error or a verified warranty issue.
The following items are not eligible for return unless they arrive damaged or defective:
If a product develops a defect after use, it may be covered under the manufacturer's warranty or our Warranty Policy rather than our Return Policy.
We're happy to help determine the best solution and assist you with the warranty process where applicable.
All returned products must be received in clean, unused condition with all original packaging, accessories, manuals, and included items.
If a return is received with missing parts, damaged packaging, excessive wear, or signs of use beyond what is necessary to inspect the product, we reserve the right to deny the return or reduce the refund or store credit to reflect the item's condition.
Once your return has been received and inspected, we'll notify you by email of the approval or denial of your refund, exchange, or store credit.
Approved refunds, exchanges, or store credits will be processed as quickly as possible.
If you have any questions about your return or exchange, please contact our customer service team. We're always happy to help.